top of page

Swovo/ Flatirons challenge

Travel Operations Dashboard

1. Overview

The exercise required two key deliverables:

  1. Redesigning the information architecture to make managing teams and travel policies intuitive.

  2. Designing a new admin dashboard that highlights the most important operational insights beautifully.

​​

I approached the problem by restructuring the platform based on logical task grouping and then designing a clean, modern UI with strong visual hierarchy.

image.png

OK Roger UI

2. Breaking Down the Existing IA

The original structure had several issues:

  • Related features were scattered across different sections

  • Overlapping categories caused confusion

  • Critical workflows (approvers, policies, travel requests) lacked a cohesive structure

  • The mental model was system-driven instead of user-driven

​​

To fix this, I rebuilt the IA around how an admin thinks, not how the system is structured. Since interviews were out of scope.

I relied on UX assumptions and my experience designing complex B2B dashboards, admin panels, and policy-driven platforms to infer the admin’s mental model.

image.png

Visual map of the current UI

3. Rebuilding the Information Architecture

sitemap better1.png

Why this works:

​

It groups related workflows, removes ambiguity, and allows admins to instantly know where to find what they need.

Results

4. Designing the New Admin Dashboard

Swovo-challenge-ui-dashboard.png
final_01_closed.png

My goal was to help an admin understand, at a glance:

“Is everything under control, and what needs my attention right now?”

To achieve this, I created four focused modules:

​

1. Pending Approvals

  • Highlights overdue, urgent, and pending items

  • Lets admins act immediately through a clear CTA

​

2. Alerts & Incidents

  • Surfaces disruptions, policy exceptions, and savings opportunities

  • Uses color-coded severity levels

  • Each alert is clickable for more detail

​​

3. Travel Policy Health

  • Summarizes policy status in four compact blocks

  • Uses color cues for “action required,” “healthy,” or “no issues”

  • Includes quick links to edit or view all policies

​​

4. Travel Budget Snapshot

  • Combines a budget gauge + weekly spend visualization

  • Shows usage, remaining budget, and monthly trend

  • Easily digestible at a glance

​​

Result:
A balanced dashboard that mixes insight (budget, policy health, trends) with immediate action (approvals, alerts).

5. Prototype

I’d be delighted to walk you through the details of this case during the interview.

Thanks again for the opportunity.
Excited to hear from you about the next steps.

Contact me

PER: +51 01 995520313   //   USA: 714 264 5154

  • alt.text.label.LinkedIn
  • alt.text.label.Instagram

©2025 paoladesign all rights reserved

bottom of page